Experience and Education

Delivered multi-year transformation initiative following a product management approach to digitize the company's service delivery

Enabled 50% EBITDA growth and better health outcomes

Doubled strategic technology investments in collaboration with business line executives to drive greater value from IT

Facilitated common clinical practices across four different business units

Developed digital business strategy with senior executives and board

Introduced agile methodology across both IT and the business to accelerate continuous improvement of key initiatives

Implemented Kanban tools to increase visibility of status and progress

Defined product roadmap for clinical and back-office functions

Worked with business leaders to define portfolio of digital initiatives as well as conducted quarterly business reviews to track progress

Implemented company-wide program management dashboard to facilitated project dependencies and reprioritization processes

Restructured IT group to be more focused on business systems while retooling infrastructure, service, and support to handle 4-fold increase in users

Rebuilt the IT group to encourage innovation, risk taking and open communication

Built thriving IT culture promoting individuals to larger more impactful roles

Introduced an agile product-management based methodology to implement software

Increased growth-oriented initiatives 18% annually while reducing overall IT cost relative to revenue and delivering service and support for 300% more users

Delivered over $4M in annual cost-savings by automating the back-office

Initiated and personally built the first analytics visualization to better manage labor cost to highlight challenged locations

Reduced out-of-control overtime costs by increasing visibility to the 20,000+ hourly workforce

Consolidated workforce information to replace manual processes and integrate dozens of downstream systems

Enabled 13% revenue growth and improved customer service by implementing new Customer Relationship Management (CRM) system

Integrated FDA-validated Quality platform with CRM for 360-degree view of the customer

Asked by the CEO to lead the global regulatory and quality function

Led Kaizen / six-sigma workshops to streamline order processing enabled by integrated ERP and CRM processes / platforms

Consolidated multiple ERP systems with new chart of accounts for financials and manufacturing functions reducing TCO 40%

Funded investments through 30% reduction of IT costs through vendor consolidation, challenging over-engineered infrastructure, and moving to the cloud

Led 25-person team in upgrading Oracle eBusiness Suite

Drove selection of Product Development Platform to improve R&D productivity

Delivered $1M savings with 237% ROI via electronic invoicing system and automated back-office processes while addressing significant SOX deficiency

Built financial data warehouse to streamline management and end-of-quarter financial reporting

Architected data integration hub to align data across HR, finance, marketing, and clinical systems

Implemented identity management solution integrating dozens of systems to better manage contingent labor data

Built Biogen's global commercial Internet presence involving two therapeutic web communities and two drug product sites spanning 5 countries

Developed and executed Biogen’s web strategy to support commercialization of new product while reducing implementation costs 50%

Built Biogen’s Service Oriented Architecture (SOA) and integration platform that delivered 10+ applications in a private cloud